Parkside Hotel & Apartments

Edit: We didn't even go back to the hotel our last night. Paid for another one. Dear management, please fix the air conditioner problem so your employees don't have to spend so much time apologizing. It's been at least 23 degrees in our room for three days. We have already switched rooms. We have overheard others asking the desk how to cool the rooms down. Beds are comfy, and the shower has good temperature and pressure. Employees are friendly. Wi-Fi is fast. It's just hot in the rooms . We will book a different hotel next time in Auckland.

Solid, spacious room with everything you need and a great view of the city. A free washing machine in the room is also included. For the price, you can't really fault the room. You can walk to the city center in 5 minutes. There is also a small pool, but you shouldn't expect too much. However, it is a little disappointing that breakfast is only available until 9am, which is clearly too early.

Pretty disappointed in our experience here. We booked the King Spa Studio for our honeymoon, based on the pictures on the website. The pictures make it look quite nicely decorated, with flowers and a duvet topper. These weren't present in reality. We also encountered the following issues: - Housekeeping didn't come until the third day of our stay and didn't restock the toilet paper until we had asked 3 times meaning we had to go and get our own. It wasn't replaced again at all during our stay. - The air conditioning didn't seem to work properly, as despite us changing the temperature setting the room stayed the same temperature. - The kitchenette tap started leaking during our stay. We informed reception but nobody came to fix it. The fridge cupboard door was also loose when we arrived and the top hinge eventually fully came away. - When we arrived there was a strong food smell in the room and a large patch of the carpet near the kitchen was very damp and didn't dry fully until the last day of our stay. - A more minor complaint but in general it just felt quite dated and not the 4-star experience we expected. We ended up checking out a day early and wouldn't choose to go back. The experience was not worth the price.

Location is central and superb - alongside Queen St and a street below K Road. Also next door to the Kosher Bakery that makes the best chocolate chip cookies I’ve ever tasted (beating Levain in NYC). Staff are attentive and the rooms get cleaned daily. Rooms are super spacious and well convenient with kitchen, laundry and balcony. Rooms come with Google Chrome if you’d prefer to cast your own (i did). Not noisy, has a perfect view out to the city. I stayed for a week and wish it was longer - will definitely come here again and again